Website Privacy Policy

1. Introduction

This Privacy Policy explains how JudeLuxe collects, uses, stores, and protects personal data when you visit or interact with this website.

This policy applies only to personal data collected through the JudeLuxe website, including data submitted via website forms and data collected automatically through analytics and tracking tools. It does not apply to personal data processed as part of JudeLuxe's client services, commercial relationships, recruitment processes, or communications conducted outside this website. Those activities are governed by separate privacy documentation.

JudeLuxe is committed to protecting your privacy and complying with all applicable data protection laws.

2. Data Controller

For the purposes of the UK General Data Protection Regulation (UK GDPR), the data controller is:

Jude Lucas Ltd (trading as JudeLuxe)
Company number: 13620369
Registered office: 61 Evelegh Road, Farlington, Portsmouth, PO6 1DJ
Email: hello@judeluxe.com

JudeLuxe does not appoint a Data Protection Officer, as it is not legally required to do so. All privacy-related enquiries should be directed to the contact details above.

3. Scope of This Policy

This Privacy Policy applies to:

• Visitors to the JudeLuxe website
• Individuals who submit information via website forms
• Individuals who subscribe to press release updates via website forms

It does not apply to:

• Client onboarding or service delivery
• Commercial or contractual relationships
• Communications via social media platforms
• Data processed under JudeLuxe's separate business privacy policy

4. Personal Data We Collect

We collect personal data when you submit information through website forms.

Contact Us form

The following information may be collected:

• Name
• Email address
• Company name or website URL
• A self-selected rating relating to your current Google Ads activity
• Free-text information describing your enquiry

This data is submitted by you voluntarily and is used to respond to your enquiry.

Press release mailing list form

The following information may be collected:

• Name
• Email address

This data is used solely for the purpose of distributing press release updates.

When submitting either form, an on-screen confirmation message is displayed to confirm the nature of the submission.

5. Data Collected Automatically

When you visit the website, we may automatically collect limited technical and usage data, including:

• IP address
• Browser type and version
• Device and operating system
• Pages visited and time spent on the site
• Referral source

This data does not directly identify you as an individual.

6. How We Use Your Data

Website data is used only to:

• Respond to enquiries
• Send press release updates (where subscribed)
• Operate, secure, and improve the website
• Understand website usage and performance

Personal data collected via this website is not used for general marketing emails or unsolicited sales outreach.

7. Lawful Basis for Processing

We process website data under the following lawful bases:

• Where processing is necessary to respond to enquiries, operate the website, or understand how the website is used, and where those interests are not overridden by your rights.
• Where you actively subscribe to receive press release updates or fill in the Contact Us form.

You can withdraw consent at any time by emailing hello@judeluxe.com.

8. Analytics, Tracking, and Cookies

We use the following tools:

• Google Analytics 4: To understand how visitors use the website
• Albacross: Which identifies visiting organisations based on IP address. This does not identify individuals

Cookies are used to support website functionality and analytics. You can manage cookies through your browser settings. Disabling cookies may affect how the site works.

9. Data Sharing

We do not sell or rent personal data.

Website data may be shared only with:

• Website hosting and infrastructure providers
• Analytics and tracking providers
• Email services used to receive form submissions

We do not routinely share website data with affiliates or third parties. Any sharing outside the website context would only occur at your request or where legally required.

10. Data Retention

• Contact form data: Retained only as long as necessary to respond to the enquiry. Ongoing relationships are governed by our separate business privacy policy.
• Press release mailing list data: Retained until you request removal by emailing hello@judeluxe.com.
• Analytics data: Retained in line with platform defaults.

11. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time

To exercise your rights, contact hello@judeluxe.com.

You also have the right to complain to the Information Commissioner's Office:
https://ico.org.uk

12. Other Important Information

• This website is not intended for children and we do not knowingly collect children's data
• We take reasonable technical and organisational steps to protect website data, but internet transmission is never fully secure
• The website may link to third-party sites. We are not responsible for their privacy practices
• This policy may be updated from time to time. Any changes will be published on this page