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    Case StudyViral Scale-Up

    Fat Cow Skin

    From TikTok Viral to Predictable Profit

    Engagement: Ongoing

    +65%

    Baseline revenue (excluding viral)

    -30%

    CPA reduction

    +20%

    Repeat purchase rate

    Ongoing

    Partnership

    "Viral spikes are great for ego, but bad for operations. We turned chaotic traffic into a stable revenue engine."

    The Challenge

    Fat Cow Skin had a cult following for their grass-fed tallow balms, often going viral on TikTok.

    But their Google Ads were a mess of "catch-all" campaigns. When a video went viral, ad spend would spike inefficiently-buying expensive clicks they would have gotten anyway. When it died down, sales crashed because there was no consistent demand engine.

    Worse, viral spikes often happened when products were already low on stock, meaning they were paying to advertise items they couldn't ship. They needed consistency, not chaos.

    Diagnostic Summary

    What Was Misread

    Viral traffic was being treated like paid acquisition success. In reality, they were buying clicks from customers who were already searching specifically for them-pure waste.

    What Was Diagnosed

    No distinction between capturing existing demand and generating new demand. Campaigns were reactive to TikTok, not proactive in building a stable customer pipeline.

    What Was Not Changed

    The product quality and TikTok content strategy were working. We focused purely on paid search-ensuring it complemented rather than cannibalised organic viral success.

    What Risk Was Avoided

    Continued reactive spending would have drained margin during spikes and starved growth during lulls. Inventory waste was burning thousands per month on sold-out products.

    Engagement Timeline

    How the engagement progressed

    Week 1-22 weeks

    Channel & Inventory Mapping

    Separated demand capture (high-intent 'Tallow Balm' searches) from demand generation (YouTube Shorts top-of-funnel).

    Week 3-53 weeks

    Inventory-Based Bidding

    Connected stock levels to Google Ads. Automatic spend pullback when products hit low stock to prevent budget waste.

    Month 2-38 weeks

    Viral Response Protocols

    Built rapid-scaling rules to capture TikTok-driven demand spikes without overspending, then graceful wind-down.

    Month 4+Ongoing

    Replenishment & LTV

    Baseline revenue up 65%, CPA down 30%, repeat purchase rate up 20%. Ongoing replenishment campaign optimisation.

    The Numbers

    Stabilising viral chaos into sustainable growth

    Baseline RevenueCPARepeat Purchases0%45%90%135%180%
    Before JudeLuxe
    After JudeLuxe

    Our Approach

    Separate demand capture from demand generation, and connect ads to inventory reality

    Demand Capture vs. Demand Gen: Separated campaigns to capture high-intent traffic searching for 'Tallow Balm' (Demand Capture) while running separate YouTube Shorts campaigns to feed the top of the funnel (Demand Gen)

    Inventory-Based Bidding: Connected stock levels to Google Ads-when 'Whipped Tallow' was low on stock, we automatically pulled back spend to prevent wasting budget on sold-out items

    Viral Response Protocol: Built rapid-scaling rules that could capture TikTok-driven demand spikes without overspending, then gracefully wind down when traffic normalised

    Replenishment Campaigns: Created targeted campaigns to catch customers when their products were likely running low, driving repeat purchases and increasing LTV

    Viral brand? Let's stabilise the chaos.

    Book a 30-minute discovery call and we'll show you how to turn traffic spikes into predictable profit.

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